easyTek App Bewertungen

Bin sehr beeindruckt von diesem App. Weiter soo!!

App funktioniert mit meinen neuen Siemens Hörgeräten unglaublich gut!

Seit dem Update Probleme mit iOS8 auf iPhone5s ... App schließt sich von allein und muss dann erneut gestartet und mit easyTek verbunden werden! Ansonsten super App mit vielen Möglichkeiten --> Nutzerfreundlich !

Seit Dez.2014 laboriere ich mit der easyTeck umher, aber das Ganze überzeugt leider nicht!!! Mein Akustiker vertröstete mich dann mit einem kommenden Update der APP, die ich auch gestern installiert habe, aber auch die Neue Version macht wieder viel Mühe das ganze in Gang zu bekommen. Als erstes erkennt die APP nicht wenn Bluetooth aktiviert ist und sucht und sucht und dann stürzt die App ab und das Spiel beginnt von Neuem!!! Ich benutze ein iPhone6 mit iOS 8.1.3 !!! Also Bitte schnellstens noch ein Neues Update, sonst ist easyTek leider nicht zu gebrauchen!!!

Bin sehr beeindruckt von diesem App. Weiter soo!!

Verbindungsunterbrechungen, hörgeräte bleiben nach telefonieren im streaming programm hängen

I am using my easyTek since 2017 and I am satisfied with it but not fully due to some problem encountered. During call receiving, sometimes it disconnect itself from the hearing aid. Sometimes it is connected but you can’t hear the call from the caller. I hope there will be a way to solve this problem. Thank you

Spends more time disconnected than connected. Says it can’t find hearing aids when less than 12” away. Have replaced Easytek and smart connect several times with no improvement. Maybe if Siemens would actually test the units being sent back instead of just sending a new unit with the same problems they might be able to figure out what the problems are and fix them. :(

Disconnects constantly from the phone when trying connect with transmitter then takes forever to set back up. Surprised a company with Seimen’s reputation would continue to produce this software when it is so clunky, unreliable and poor performing. Yet they have no revisions to offer or under development. Planned absolecence?

I have been using my Easytek for over 4 years and have been through 3 units so far. They work well for a few months and start failing routinely, nearly on schedule and almost the exact same way. First, the start to drop out while in use. Secondly, they constantly switch back and forth, sending on-off tones to my hearing aids which is extremely annoying. Then, as soon as I answer a call with the Easytek button and say hello, the call drops out of the bluetooth to regular phone. I can’t have that happen while driving in IL. Lastly, before it fails completely, the Easytek app or pendant, has to be constantly re-installed and paired to my phone and hearing aids in order to re-connect them together. Being as I go through the VA to get my care, I can only upgrade every 5 years and until my upgrade comes due, I am stuck with this. I’m not even sure if they will send things iff for repair, which leaves me without until items return. Typical! The VA obviously gets contracts to the lowest bidder. I do not recommend this product coupled by the Easytek pendant.

Bad

My right ear bud is always restarting like it just came on . The little tune that tells you it is coming online plays over and over and after I tried to get it looked at by the app they referred me to hearing specialist ... it’s not the hearing aids it is the connection between the hearing aid and the app ... if I turn the “easy Tek” app off, it stops ..once I turn the WIFI to connect thru the easy tek app it starts the issue all over again ... I was surprised that no one wanted to look into this . I waited to review this app just to give them an opportunity to assist but to no avail . Hope this helps people decide on whether they want to use it .

The app works only after several attempts at connecting to the desired device. During other times it searches out and runs down its pitiful battery’s very short life connecting to any Bluetooth source: passing cars, wireless music sources and my tablet—all on its own. Also, the very valuable ability to configure the sound in loud and very active spaces (spacial configuration) disappeared after the last upgrade. It also requires special attention after said updates since it forgets a lot. I hope the next series of hearing aids is simply Bluetooth compatible without the drama and incompetence in soft and hardware design. 🤮

I’ve been using this app for approximately three years now and have found several things that bother me while I am using the app. For starters it is annoying when I am listening to music or other media and there is a sudden noise nearby. Instead of attenuating the noise it amplifies it to an uncomfortable level. Kind of like a gun going off in my ears. Not cool. Secondly, I get a notification tone with every incoming message or email unless I turn it, the notification, off for each text, email etc. Makes it hard to concentrate on tasks at hand. Thirdly, if I am using an app such as a language learning app, the spoken sentences are clipped in the beginning due to the notification tones. Self defeating to say the least. There are positives to the app such as the clarity when talking on the phone. I have a stethoscope that plugs in while at work that gives good amplification of the heart and breath sounds. Im sure there are other items to be noted or improved on but that is all I have for now.

Bluetooth and wifi work better than expected. The silk 7x Signia put the ReSounds I tried out to shame. Wish there was some balance control.

This is my second easytek, the first one worked and connected pretty well. This second one has paired with my iPhone X, but the program refuses to acknowledge my hearing aids at all. The touch control program works, but easytek - the one I want for streaming is essentially worthless. Extremely frustrated!

Temperamental Often refuses to connect

Interaction with my iPhone often gets my right hearing aid restarting repeatedly, resetting to defaults when it starts working again. Nifty when it works, but it is unreliable

This app needs a lot of help! Keeps disconnecting. alm

It is surprising that some very intelligent people cannot code an App that is intuitive and “user friendly”!! Things seem to be working I think (maybe, I am a new customer), but I still get warnings ⚠️, that it is an incompatible device ! I am confused. This problem(s) must be an elusive mystery of the Universe!! 🤯😳🤬

In trial phase , on an iPhone 10x plus it takes some getting used to, but seems to go out of whack intermittently, going to give it the full trial phase to work out the “oe” (operator error) aspect of it. Maybe there re some bug fixes to eliminate the not connecting or the “device not compatible w phone” alert that pops up.. otherwise when it works it’s what want . When it glitches it’s annoying. Update.... on second device that was sent to me and it’s still not connecting properly ..... SEND HELP!! I just want this thing to work

Half the time when I’m connected to the app, the app doesn’t recognize it, therefore I cannot get any info from the app (battery life) yet I can play music through the hearing aids

I don’t have anything to compare it to.

Poor , have to reset every day

This app has not been updated in over two years. I have an iPhone X, and the app constantly cycles between programs, beeping in my hearing aids 8-12 seconds apart. I have had Signia Primax hearing aids and EasyTek for 30 months. EasyTek continually loses the Bluetooth connection with the phone. More perplexing, even when Settings>Bluetooth indicates that the phone is paired, yet the EasyTek App is not paired and will not pair with the hearing aids themselves. This condition cannot be reliably changed, that is, communication between the App and the aids cannot be reliably established. When this happens, one reboots the aids, the EasyTek and the iPhone, and still, communication between the App and the aids cannot be reliably established. Finally, the pairing of the iPhone to the aids for the purpose of hearing a phone call through the aids and speaking through the EasyTek is very good, but again it is unreliable. Callers complain that they cannot hear what I say, so I have to switch the audio from EasyTek to Speaker. At times there are wedges of the conversation missing.

Constant beeps, disconnects etc.

This app is great easy to use

This works maybe 20% of the time without ten minutes of fiddling and frustration. Very disappointing. Will not get this brand of hearing aid in the future. Terrible use of technology.

I was very excited when I first got my aids and the Easytek! That lasted about a week. Now that I am in my third week I am more often frustrated than happy! It's like this is someone's first app they wrote and they do not even use it to understand what it is missing! It's not like I have ANY choice so I will continue using it, but wow really it can't do.......that? How frustrating!

Tried using your app but it says cannot find the easytek. Sitting on my lap. Been using hearing aids and wifi on old phone. Your app does nothing

The app works well with or without the EasyTek it works with. But the EasyTek itself has a lousy battery which means that I have to charge it every night or it won’t make it through the day. If Fitbit can install a 3 or 4 day battery in a smaller unit, why can’t Siemens place an updated battery in its very useful device.

I mostly enjoy the connectivity. Ambient noise is often louder than the podcast when I’m traveling by bike. Not the same as having workable ears but definitely better than missing most of the conversation.

Very poor and inconsistent connectivity between the easyTek, hearing aids and iPhone app. The functionality claims made by Siemens Signia hearing aids are overstated, and not delivered as promised. People cannot hear me speaking on the phone so I have to stop the conversation while I switch to the phone or speaker which defeats the purpose having this feature and the costly accessory.

Stopped working completely soon after receiving it. Audiologist tried to reconnect without success

Don’t use this app unless you have to.

I am unable to separately control the left and right volume.

Iffy

Difficult to connect often get frustrated and just don’t try to use it that day .when it works well it works. but it does disconnect all on his own during the day and then sometimes reconnects.this is my third easy Tech the first two were defective. At least this one still works It’s been a while since I tried it if there is an improvement I’ll give an updated review

Only have one thing to say this app s_ _ks fix it.

I TOTALLY AGREE WITH THE FIRST REVIEW. I’M EXPERIENCING THE EXACY SAME PROBLEMS AS THE PERSON DESCRIBED. HAVE BEEN FOR THE LAST THREE OR FOUR YEARS. YOU WOULD THINK THEY COULD HAVE FIXED THINGS BY NOW. Will there be any updates fourth coming in the future, or is this it?

In general, it takes ten minutes or more to get the necklace, app, and hearing aids paired. Once paired, the controls have disappeared, and it goes to “programs”, of which it says I have none. On occasion, i was able to use this to adjust, and even use it to listen to iTunes. Now it is a worthless pain in the butt.

I’ve had the app for a year now! The interface is good when connected, but the easy tek does not always connect! When the button is pushed to interrupt streaming, it will not reconnect to stream as it will with the tv feature! Great hearing aids, but mediocre blue tooth accessories!

It is very useful for my hearing impairment. Works great for me

I know you don’t look at these or else Would have repaired the software repaired by now

I’d rate this app a 0 star if possible. The app keeps disconnecting from my EasyTek so every time I have to repair it with my phone. I have an iPhone X and I know the issue isn’t with apple. I can use any other device paired via Bluetooth and have no issues. The hidden modes that the EasyTek switches your hearing aids to without your permission is really annoying. They need to allow the user to manually change things if he/she desires too.

When and if it works it’s good. It always crashes / doesn’t connect to the easyTek. Then you have to turn your phone off and turn off the easyTek and hope that will work. My opinion is they need to fix the piece of crap easyTek and this app. For what we pay for these items it is a joke they do not work correctly. I have the CIC primax 7 hearing aids and had the primax 5’s and they both had the same problems with the easyTek and the app.

I have an apple 6s phone and I continually unhooks from phone and you have to restart phone and start from scratch. Also it never connects to phone calls on its own. You have to manually select easyTek to talk on phone. Fix this crap.

It works the way it was described to me. Also makes it easy for me to 'see' how much battery I have left. Allows me to 'see' my volume and where my program is set. Any of the issues I've had usually come from the device my EZ tech is connected too. Very simple to use. Love being able to take calls, listen to music etc right into my hearing devices.

Not very useful. I very seldom use it.

I’ve had my hearing aids and the EasyTek for over a year and it all that time it has NEVER worked to my satisfaction. I’ve been back to my audiologist 3 times and each time she tells me it’s working as designed but it NEVER does. If I had to do it over again, I would not have wasted my money on the EasyTek.

It constantly disconnects and then can’t reconnect.

Garbage. I find myself going back to my old aids I purchased at Sam’s. Having the Bluetooth technology is great but not when it sacrifices hearing quality of the hearing aids!!! It is nice to have them chargeable so I don’t have to put batteries in every morning nor have a battery die in the middle of something I’m doing but overall I’m Not real happy with this!!!

Ditto the comments from Frustrating. Many drop offs when using an audio amp. Back and forth between music streaming and universal for no reason.

I’ve been using this a little over a year. It’s A great idea. Too bad they didn’t finish it. Spatial configurator is the only thing that really works and works well especially in restaurants in groups of people, except when it changes mode or reconfigures when you least expect it. Has a mind of its own. So I’m never sure when it’ll work right. Especially frustrating when driving and trying to listen to music or a book. Much too often I have to change it out of the streaming music player mode to Universal three or four times to get the volume control to work right. For listening to music It’s great once I get it to work if I do. I often have to restart my phone. Most people can’t hear me on the phone so I have to go to speakerphone. A great idea, I wish they’d fix it. But I don’t think they will, It’s been going on too long!! I keep it off most of the time unless I’m trying to listen to music or a book otherwise it’s too noisy and unpredictable.!!

I have had my easy trek for over a year and this app is nothing but problems. Pairing with an iPhone 6 is a challenge. Each day I have to delete the app and basically start from scratch. Siemens needs to hire a legit app programmer to fix this or get out of the business. At this point I’m advising friends to a sound Siemens hearing aids at all costs. There is got to be a better solution than this dysfunctional mess. If I had $6k of pocket change to replace my hearing aids I’d leave Siemens NOW.